Comments on: The user is not broken http://rogersurbanek.wordpress.com/2008/06/05/the-user-is-not-broken/ Librarian. Geek. You can't take the sky from me. Fri, 13 Nov 2009 18:46:12 +0000 http://wordpress.com/ hourly 1 By: Sarah Cohen http://rogersurbanek.wordpress.com/2008/06/05/the-user-is-not-broken/#comment-979 Sarah Cohen Thu, 12 Jun 2008 14:47:18 +0000 http://rogersurbanek.wordpress.com/?p=221#comment-979 Woman, this is AMAZING. Articulate, firm, reasonable, and RIGHT ON. Good for you and thank you, from every librarian who has to deal with a vendor. Woman, this is AMAZING. Articulate, firm, reasonable, and RIGHT ON. Good for you and thank you, from every librarian who has to deal with a vendor.

]]> By: Andrew Badera http://rogersurbanek.wordpress.com/2008/06/05/the-user-is-not-broken/#comment-977 Andrew Badera Thu, 12 Jun 2008 11:47:36 +0000 http://rogersurbanek.wordpress.com/?p=221#comment-977 Vote with your PO, and take it elsewhere. Or is the product or service difficult to source? I have to admit I never really thought of a library, academic, general public, whatever, as the kind of place that had to deal with a lot of vendors, beyond procurement and maintenance of reading material. Vote with your PO, and take it elsewhere.

Or is the product or service difficult to source?

I have to admit I never really thought of a library, academic, general public, whatever, as the kind of place that had to deal with a lot of vendors, beyond procurement and maintenance of reading material.

]]> By: Uncontrolled Vocabulary #46 - Doing the Wikipedia thing already | Uncontrolled Vocabulary http://rogersurbanek.wordpress.com/2008/06/05/the-user-is-not-broken/#comment-976 Uncontrolled Vocabulary #46 - Doing the Wikipedia thing already | Uncontrolled Vocabulary Thu, 12 Jun 2008 04:09:30 +0000 http://rogersurbanek.wordpress.com/?p=221#comment-976 [...] discussed: Shrinking Books, Shrinking Fair Use (Peter Brantley’s thoughts and speculations) The user is not broken (Attempting Elegance) Test Your Library Legal IQ (Intellectual Freedom - It’s Not Just Banned [...] [...] discussed: Shrinking Books, Shrinking Fair Use (Peter Brantley’s thoughts and speculations) The user is not broken (Attempting Elegance) Test Your Library Legal IQ (Intellectual Freedom – It’s Not Just Banned [...]

]]> By: Ane http://rogersurbanek.wordpress.com/2008/06/05/the-user-is-not-broken/#comment-975 Ane Fri, 06 Jun 2008 17:23:19 +0000 http://rogersurbanek.wordpress.com/?p=221#comment-975 I have that experience at least a dozen times a year. I've made the same complaints and gotten the same response. They don't care because they hold us over a barrel. I have that experience at least a dozen times a year. I’ve made the same complaints and gotten the same response. They don’t care because they hold us over a barrel.

]]> By: Jason Puckett http://rogersurbanek.wordpress.com/2008/06/05/the-user-is-not-broken/#comment-972 Jason Puckett Fri, 06 Jun 2008 00:57:21 +0000 http://rogersurbanek.wordpress.com/?p=221#comment-972 Wow -- I am *so* glad I don't have to deal with vendors. Well done for extending a clue, even if they didn't receive. Wow — I am *so* glad I don’t have to deal with vendors. Well done for extending a clue, even if they didn’t receive.

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